WilliamScolaro
June 02, 2026
"Just not really my style"
I didn’t really connect with the stuff on Chloé. A lot of the designs felt kind of plain to me, especially for prices that are around that high. The whole site wasn’t that fun to browse either, and I found myself expecting about a bit more from the brand.
"I ordered a Chloé bag everything checked..."
I ordered a Chloé bag everything checked out for me. The bag looks and feels 100% authentic, and the packaging was proper too, which made me feel more confident about the purchase. Delivery took a little longer than I expected, but aside from that, I had no issues and would feel comfortable ordering again.
stanleyshelton7904
May 20, 2026
"Support was kinda slow, but they did help..."
Support was kinda slow, but they did help me out in the end, so it was alright lol.
"Strap gave out way too soon"
I really wanted to like this bag, but the strap broke after only about two weeks. It just didn’t hold up, and then it basically fell apart. Disappointing.
Ralph_johnson87
May 11, 2026
"I found Chloé really easy to browse..."
I found Chloé really easy to browse, and checking out was straightforward. A few pages loaded kind of slow, well, not all of them, but enough that I noticed. Overall though, it was a good experience.
"Delivery was reliable, though I was a bit unsure at first"
I ordered from chloe.com and, i was a little suspicious at first when it took longer than I expected to dispatch. I kept checking the tracking, wondering if something was going on. But once it actually shipped, everything was smooth. The tracking updated normally, it arrived on the day they said it would, and the box was in good shape. I’m giving 4 stars just because the dispatch time made me a bit nervous, but the delivery itself was fine
Richard.groce
May 06, 2026
"I expected more for the price"
I ordered a Chloé bag i wanted to love it because I don’t mind paying more when something feels really well made. But the leather felt thinner than I expected, and while the stitching was fine, the lining just felt kind of cheap to me. For the price, I don’t think it’s unreasonable to expect it to feel a lot more luxe. It’s not terrible, but I can’t say it felt worth what I paid
hello_andrea071
May 01, 2026
"The sizing info was way off"
I was in a rush when I ordered, so I trusted the size details on the product page, but they turned out to be completely wrong. Ended up wasting time dealing with something that didn’t fit at all.
"Tracking was easy to follow"
I ordered a bag from chloe.com and the tracking was clear. The link worked fine, and I could see the updates as they came in, though on the last day it got a little slow and I was like okay, where is it now—but it still arrived safely. Delivery was pretty much on time, the bag was exactly what I expected, so yeah, 4 stars from me.
Stephanie_mcdonald84
April 07, 2026
"Sizing totally ruined my plans"
I ordered this thinking I’d wear it for a night out, but the sizing was way off and it didn’t fit me at all. Super frustrating because I had my whole outfit planned around it and had to scramble for something else last minute.
charlie1974
April 04, 2026
"Refund was slow, but it eventually came through"
I ordered from chloe.com and returned the item quickly, but the refund took a lot longer than I expected. I ended up having to follow up a couple of times, and the replies I got were generic. To be fair, the money did come back in the end, so it wasn’t a total disaster. Still, waiting that long for a refund was frustrating, and I guess I expected a smoother process
pam-Heming
March 28, 2026
"Payment worked, but it was a bit slow"
I paid on chloe.com and it did go through in the end, so that was fine. But the checkout page was slow, and I ended up checking my card details twice because I wasn’t sure if it had taken them properly. Not a huge problem, not terrible or anything, just a bit annoying while trying to finish the order.
John-kelley
March 28, 2026
"I ordered from chloe.com assuming it would..."
I ordered from chloe.com assuming it would show up within a few days, especially since other higher-end brands I’ve ordered from usually ship quickly. Instead, the delivery took way longer than expected, and the tracking updates were so sparse that I kept wondering where my package even was.
The item itself was nice once it finally arrived, so I’m not disappointed with the product. But for the price, I expected a smoother experience, especially compared with competitors that provide faster shipping and clearer tracking
"I ordered a small leather bag from..."
I ordered a small leather bag from chloe.com, the bag itself is really lovely. The leather feels soft without feeling delicate, and the stitching is neat all the way around, so I was happy with the actual product.
I’ve been using it for a few weeks now and it still looks basically new. No strange marks, no loose threads, and the hardware feels solid and nicely weighted, which makes it feel worth the price.
The only thing that bothered me was the packaging had a small scuff on the box, and when I tried to mention it, I kind of felt ignored. It wasn’t a huge issue since the bag was perfect, but a little acknowledgment would’ve been nice
vincent.Brill
March 01, 2026
"Disappointing packaging and frustrating support"
My order showed up in a crushed box, and the wrapping inside looked really sloppy, like it had just been thrown together. I tried reaching out to support, but it felt like I kept getting passed around in a loop without anyone actually helping. Overall, not a great experience.
ThomasHunt_01
March 01, 2026
"I reached out expecting a quick answer, but..."
I reached out expecting a quick answer, but they took forever to reply and, when they finally did, it didn’t really solve anything. I was like, seriously? I needed help, not a vague response.
hungtaylor1391
January 23, 2026
"Checkout turned into my problem"
I was really frustrated with the checkout process. My card kept getting rejected even though my bank confirmed everything was fine, and there was no helpful error message explaining what was going on. Then my cart cleared out and I had to start all over again. It felt like chloe’s system was messing up, but somehow I was the one left dealing with it. I expected a much smoother experience.
Dominica-allen
January 18, 2026
"These shoes were a little tight when..."
These shoes were a little tight when I first put them on, but after wearing them once they started feeling comfortable. Compared to a lot of other shoes I’ve tried, they broke in faster than expected. Delivery was fine too, nothing special but no issues.
SeanTrentman_89
January 13, 2026
"I actually liked the item, but the..."
I actually liked the item, but the return process on Chloé was such a hassle and I felt like I was waiting forever just to get clear information, then once they finally received the package the refund still took way longer than I expected. For a brand like this I thought the whole thing would be smoother, customer service was polite enough but they didn’t really help much...
malisa2003
January 13, 2026
"Support got back to me quickly"
In my experience, support replied fast enough and helped me get things sorted without much hassle